Bespoke support services

Network Insights is happy to offer flexible, bespoke support services to its clients, which allow the client to supplement its own IT functions in supporting the business applications. Areas where clients have availed of these services include:

Training

Customised training related to significant infrastructure upgrades
Training for new team members, and skill development for existing staff

Documentation & Procedures

Formalised problem management, tracking & troubleshooting

Major Incident / Fault Support

Independent Troubleshooting
Client Representation / Vendor Liaison

Our Services

Approach

We operate as a virtual extension to our clients internal IT function with flexibility and impartiality as our core pillars.

Consultancy

Our consultancy services include Upgrade Projects, Strategic Review, Planning & Formal Procurement Support.

Contract Work

We can provide contract services including Project Management, Capacity Planning & Network Optimisation Planning.

Support

We can assist with Training, Major Incident/Fault Support, Documentation & Procedures