Support Services :-
Network Insights is happy to offer flexible, bespoke support services to its clients, which allow the client to supplement its own IT functions in supporting the business applications. Areas where clients have availed of these services include :-
- Training
- Customised training related to significant infrastructure upgrades
- Training for new team members, and skill development for existing staff
- Documentation & Procedures
- Formalised problem management, tracking & troubleshooting
- Major Incident / Fault Support
- Independent Troubleshooting
- Client Representation / Vendor Liaison